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I then attach the 4TB drive to a USB port, it is reconized and works fine. WD external hard drives that cost between 50 and 100 include 1TB to 4TB on average, but be warned that the overall price will continue to rise with each additional TB of memory. If I let the laptop boot up without the 4TB drive attached the laptop boots into windows fine. Doing so will prevent you from being able to use the keyboard during the booting sequence.
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Important: Do not disable the USB Legacy Support if you are using a USB Keyboard. Once the computer is fully booted into Windows, connect the USB drive and wait for the operating system to detect the drive.
Wd my book external hard drive driver Pc#
If this does not work for any reason, you should boot your PC before connecting the USB drive.
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Doing this will allow the PC to complete the boot process to the internal hard drive and allow you to enter Windows. In the system BIOS, disable the Boot from USB device option and the USB Legacy Support option. Here is the easy answer for this fix you have to download WD. The motherboard has a Boot from USB device, or similar option, which is enabled in the system BIOS. Hello, guys Im suppose to ask a question but I am providing a solution to WD external hard drives at least for my book anyways, Ive had my My Book for a couple years gave up on because I couldnt figure how get stuff to save to the harddrive because it was not being recognized. I contacted Western Digital support, explained this problem and got the following response back:Īfter connecting a USB drive to the PC, the computer will not boot into Windows. When I plug the 4TB drive into the same USB port and power up the laptop freezes at the Dell logo and will not boot into Windows. When I plug in the 2TB drive and boot my laptop the laptop boots into Windows with no problem. One drive is 2TB, the other drive is 4TB. I have a Dell Inspiron 17R SE 7720 laptop running Windows 8.1, All updates from Dell for this laptop are up to date. WD My Passport / Elements 2TB 2.5 USB Hard Disk Teardown All the Chips.